The health and safety of our guests is our top priority.
We are experiencing the effects and consequences of the COVID-19 pandemic which has affected the whole world. During the course of the pandemic, we, as James Buchanan Hotel, would like to share the measures, we have taken, and our enhanced attention, practices and services in detail with you.
For the purpose of hosting and entertaining our guests in the most comfortable and health manner as much as possible; we have some hygiene procedures and health practices that can be regarded as the "new normal" during the course of the return to normal. All such practices of us have been drawn up meticulously for the purpose of ensuring a healthier stay for you, our esteemed guests, and we hereby submit such practices for your kind information as listed herein below.
We are – as always – upholding the highest standards of cleanliness through increased sanitation and thorough cleaning of our public and private spaces as well as additional practices including:
Implementing heightened precautions in food handling, sanitation, disinfection and cleansing measures.
Increasing the disinfecting efforts for our “high-touch” surfaces such as keyboards, elevator buttons, door handles and telephones.
Providing additional and reinforced sanitation procedure training for our associates.
Increasing availability and distribution of immediate sanitation products such as hand sanitizer and sanitizing wipes for the use of both our guests and associates, when possible.
Continuing to monitor the published guidelines from the CDC, WHO, local health authorities and our cleaning product vendors and partners.
Suspending daily housekeeping of guest rooms for those staying multiple nights to reduce human contact and possible exposure for both our guests and staff – guests may still request a cleaning service or additional amenities, linens, etc.